Privacy Policy

Pinas Scatter Slots Casino is committed to protecting your privacy and ensuring a secure gaming experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with Philippine data protection laws and gaming regulations. By using our website or mobile app, you agree to the terms outlined below. If you have any questions, please contact our support team at support@pinasscatter.com.

1. Information We Collect

We collect information to provide a seamless and personalized gaming experience. This includes:

  • Personal Information: Name, email address, phone number, date of birth, and payment details provided during registration or transactions.
  • Account Information: Username, password, and gaming preferences to manage your account.
  • Technical Data: IP address, device type, browser information, and location data to optimize our platform.
  • Usage Data: Information about your interactions with our website, such as games played, time spent, and bonuses claimed.
  • Communication Data: Messages sent via live chat, email, or other support channels.

2. Use of Cookies and Tracking Technologies

Pinas Scatter Slots Casino uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your login details and preferences.
  • Analyze website performance and user behavior.
  • Deliver personalized promotions and advertisements.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our platform. We also use analytics tools like Google Analytics to collect anonymized data for improving our services.

3. How We Use Your Information

Your information is used to:

  • Verify your identity and ensure compliance with age restrictions (21+).
  • Process deposits, withdrawals, and bonus claims securely.
  • Provide customer support and respond to inquiries.
  • Personalize your gaming experience with tailored promotions.
  • Prevent fraud, money laundering, and other illegal activities.
  • Comply with Philippine gaming regulations and legal obligations.

4. Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

  • Service Providers: Trusted partners who assist with payment processing, customer support, or analytics, all bound by strict confidentiality agreements.
  • Legal Compliance: When required by law, such as to comply with Philippine Amusement and Gaming Corporation (PAGCOR) regulations or court orders.
  • Safety and Security: To protect the integrity of our platform and prevent fraudulent activities.

5. Data Security

We employ industry-standard security measures, including SSL encryption and firewalls, to safeguard your data. Our Random Number Generator (RNG) technology ensures fair gameplay, and we regularly audit our systems to maintain compliance with Philippine gaming standards. However, no system is entirely risk-free, and we encourage you to use strong passwords and avoid sharing your account details.

6. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request details about how your data is processed.
  • File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data is mishandled.

To exercise these rights, contact us at support@pinasscatter.com. We will respond within the timeframe required by law.

7. Responsible Gaming

Pinas Scatter Slots Casino promotes responsible gaming. Our platform is intended for players aged 21 and above and complies with Philippine gaming regulations set by PAGCOR. We provide tools to help you play responsibly, including:

  • Deposit and time limits.
  • Self-exclusion options.
  • Access to resources for problem gambling support.

Play responsibly. Gambling should be fun and not seen as a way to make money. If you or someone you know needs help, contact our support team or local organizations like the Philippine National Council on Problem Gambling.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inactive accounts may be deleted after a specified period, and transaction records are kept for auditing purposes as mandated by Philippine regulations.

9. International Data Transfers

As an online platform, some of our service providers may process data outside the Philippines. We ensure these providers comply with data protection standards equivalent to those in the Philippines, using contracts and safeguards to protect your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to:

Email: support@pinasscatter.com
Phone: +63 2 1234 5678
Address: Pinas Scatter Slots Casino, Metro Manila, Philippines

Last Updated: April 19, 2025

Pinas Scatter Slots Casino is dedicated to providing a safe, fair, and enjoyable gaming environment. Thank you for choosing us as your trusted online casino in the Philippines.